How do prepaid texts work?

For US and Canadian accounts, each subscription comes bundled with a certain amount of notifications. (You can check the current pricing & bundled text amounts on the pricing page.) Outbound texts & calls over that amount are charged at USD $0.02 each, drawn from a prepaid texting balance; there is no charge for text replies from customers.

For all other countries, subscription prices are lower and all texts are charged separately. Select your country from this page to see current pricing. 

You can add a prepaid balance to your account to make sure you can always send notifications. In your online account, go to the Account page. Here you will see an Add Balance button where you can add $25, $50 or $100 immediately.

Turn on Auto-recharge to make sure you never run out of credits. If the balance ever gets down to $2, the card on file would automatically be recharged for the amount you set: $25, $50 or $100. Texting credits are refundable and if you need to cancel the service in the future, just reach out to have your balance refunded.