How secure is the service

We utilize reasonable and appropriate protections and procedural safeguards to ensure that personal information in our care is not misused or accessed without authorization. In complying with FCC regulations, we don't allow phone numbers entered into the app to be exported by our business customers. Access on our side is restricted to those employees who have a need for such access to perform a legitimate business function relating to the services or for maintenance, internal security or related issues. Beyond that, our service runs on Google App Engine, a serverless cloud platform that has a number of built in security features which you can learn more about here.

Phone numbers can be visible in the app and online in the History section for a week or so after a customer's information is entered. There's a search feature that would allow you to search a customer by name and see their phone number. If your business needs the phone numbers fully removed, there are options to have those deleted entirely within hours of the customer being served. That feature is a part of our Platinum plan ($99.99/month). Please reach out to use if you are interested in utilizing this option, as it must be switched on from our side.