Is there a contract?

There are monthly and annual subscription options available. Any of the subscriptions can be cancelled any time by logging in to www.waitlist.me and going to the Account page. (You could also send us a message and we can take care of that for you.) The cancellation would take effect at the next scheduled billing date, and you would have full access to all of the features until then. There are no fees to upgrade or downgrade.

The annual subscription offers a 20% discount for paying for the year in advance. We don't offer partial refunds for the annual service. If you aren't sure whether the service would be the best fit, you can start with the monthly option and then switch to annual after you've had a chance to test it out. When you initially upgrade, there's a toggle switch at the top of the pricing chart to toggle between the annual and monthly options. After upgrading, switching from monthly to annual can be done in your online account on the Account page. The change would take effect at the next scheduled billing date. 

Another option would be to do a one week free trial. If you would like to do a free trial, set up a login on our website and send us a message. Let us know what email address you used to set up the login. Also let us know what subscription level you wanted to try. Here is a summary of each service level to help you gauge which plan might best fit your needs:

- Premium: Basic waitlist and Add Yourself features (letting guests join the list remotely). This page goes into the Add Yourself features, if that's an option you want to use.

- Pro: Streamlined table/resource management features, more restrictions for the Add Yourself features (blackout dates, limiting hours when guests can add themselves to the list).

- Platinum: Full floorplan features, as well as additional customization options. This quick video shows both table management options so you can see the difference.